Guarantee & Returns Policy

If you are not completely satisfied with your order we can offer either a refund or exchange providing that we are notified by email and the goods are returned to us within 30 days of purchase. 

Send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and enclose your name, address, order number and reason for return/exchange.  We will then supply you with return instructions depending on your geographic location.

We aim to handle your returns within seven working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs.

Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly.