Delivery Information

Delivery destinations:

We normally deliver to most European countries and several other international destinations by Royal Mail. 

Delivery times: 

We aim to process orders on the day of receipt provided we receive it before 12pm on business days (Monday - Friday, excluding public and bank holidays). Orders placed on Saturdays, Sundays and bank holidays will be processed the following business day. We aim to process your order as quickly as possible, though sometimes our processing time may increase when there is especially heavy demand such as Christmas

United Kingdom orders:

Orders are normally delivered by Royal Mail to the United Kingdom using the delivery method you have selected. Some orders including Express Delivery may require a signature upon delivery. 

We aim to process orders on the day of receipt provided we receive it before 12pm on business days (Monday-Friday, excluding public and UK bank holidays). Orders placed on Saturdays, Sundays and bank holidays will be processed the following business day. We aim to process your order as quickly as possible, though sometimes our processing time may increase when there is especially heavy demand such as Christmas.

International orders:

International orders are sent by Royal Mail or by courier if previously arranged.

Standard orders are processed on the day of receipt provided we receive it before 12pm on business days (Monday-Friday, excluding bank holidays). Orders placed on Saturdays, Sundays and bank holidays will be processed the following business day. We aim to process your order as quickly as possible, though sometimes our processing time may increase when there is especially heavy demand such as Christmas.

If it has been more than ten days and you have not received your order, please contact us quoting your order number.