Frequently Asked Questions

1. Why use fresh ingredients?
2. Why use foil seals on the dispensers?
3. What do the experts say?
4. What do the professional beauticians say?
5. Why just one product per category?
6. Do your products work on eczema and other skin conditions?
7. Is your packaging recyclable?
8. Do you test on animals?
9. Do you support any campaigns?
10. Is there free UK & Ireland delivery?

 

1. Why use fresh ingredients?

We fundamentally believe what goes on your skin is as important as what goes in your diet. We all know that fresh fruit and vegetables are good for you as they contain the maximum amount of nutrients for health and vitality.

That is why speed is essential in capturing the natural goodness and ensure the highest possible quality. Our ethos is simply Fresh = Quality = Health.

Unlike other brands, we do not import pre-processed plants from abroad that have often been cultivated on deforested regions, not knowing how and in what conditions those plants were grown with the added impact of travelling over long distances.

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2. Why use foil seals on the dispensers?

So obsessed are we with quality that we use foil seals on our dispensers to make sure our formulations remain as fresh as the summer's day they were made.

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3. What the experts have to say?

Professor Robert Nash, Head of Phytoquest at Aberystwyth University says, "Bio-nutrients such as vitamins, antioxidants, flavonoids and anthrocyanins that are important to good health are very sensitive and deteriorate quickly after a plant is cut. It is therefore imperative to turn plant material into final products as quickly as possible.

To maintain the best level of nutritional quality can only realistically be realised if the plant themselves are grown locally and processed without delay after harvesting. Using field fresh ingredients is an exciting new trend and unheard of in the cosmetic industry as most brands routinely use plant materials cultivated overseas and have been processed numerous times that results in their nutritional value being undermined."

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4. What do professional beauticians say?

Lisa Mansell, Owner of Award Winning Calm Treatment Rooms in Pembrokeshire says, " I have nearly 20 years experience in the international beauty and spa industry and have worked with countless skincare brands all over the world, with varying degrees of success. Wellbeing Skincare is absolutely revolutionary as you can really feel the difference in quality, even when compared to the most expensive premium brands.

I am so impressed with Wellbeing Skincare that it is now the leading range at my business and lots of my customers would not use anything else."

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5. Why just one product per category?

We take a no-nonsense approach to skincare. While others make numerous "flavours" of skincare, we've concentrated on creating just one, the best.

Treating dry skin, for instance, usually involves the use of an oily product that can make the skin sense that it is oily. The body then signals the skin to become even dryer to compensate for the oily product that often creates a viscous circle. Our balanced formulations encourage a more balanced skin condition and supports the natural function of the skin.

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6. Do your products work on eczema and other skin conditions?

Our unique non-medicated formulations are extremely gentle and are used by many people with very sensitive skin including sufferers of dermatitis, eczema, psoriasis, rosacea and acne that have reported significant improvement in their condition by using our cleansing and moisturising skincare regime. Our studies also indicate that our skincare regime can significantly help in the prevention of such skin conditions.

Simply click on the links below to open our factsheets:

Acne Factsheet
Eczema Factsheet
Psoriasis Factsheet

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7. Is your packaging recyclable?

Our packaging and dispensers are 100% recyclable. Simply drop them off at your local recycling point. We are continuously finding ways of reducing our impact on the environment and have standardised our packaging by keeping to one size. Not only can we do our bit but also pass the cost savings on to our customers.

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8. Do you test on animals?

We do not test any of our products on animals. We never have and never will. Neither are our products tested on our behalf by any third party. There is no need to test on animals as we use modern scientific techniques underpinned by our extensive botanical knowledge of plants to create exceptional, pleasurable and effective skincare products.

Only when the final formulations have been extensively and exhaustively simulated on computer do we use human volunteers to trial new products just to make sure they are both effective and safe.

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9. Do you support any campaigns?

It is only together can we improve the health and wellbeing of people, animals and the environment. For this reason, we support charities that improve people's lives and where the money goes depends on you - so get involved and join us on our facebook page.

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10. Is there free UK & Ireland delivery?

For a limited time we are offering free UK & Ireland delivery with all orders over £40. Simply browse our online shop and when the amount equals or exceeds £40 then you can select free delivery in the checkout section.

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